Facing
conflict is not always the easiest task. In fact, sometimes a person would
rather disregard the potential issue looming over their head instead of dealing
with it up front and attempting to find a solution. This act of dodging a
conflict is caused avoidance, and it could create a worse outcome than having a
full-blown argument. Choosing not to discuss a current conflict you may be
dealing with could lead to many negative outcomes and because of this, I want
to encourage you to not pursue it as your conflict style.
When
a person chooses to not actively pursue the conflict, even though it is already
in existence, it creates a certain perception of that person and their goals.
In order to help understand these ideas and possible outcomes, let’s use Alfred
as an example. Alfred knows that Bruce is frustrated with him for a reason
related to trust issues. Instead of facing Bruce about their bond of trust, he
chooses to avoid the situation and act like everything is okay. One outcome of
this could be that Alfred is perceived as uncaring about his and Bruce’s
relationship. Bruce may believe because Alfred is avoiding the situation, he
could simply care less about their relationship, which give Bruce more of a
reason to lose his trust in him. Even though this may not be what Alfred’s
intentions are, this is how he is coming off.
Another
issue that arises with avoidance is how it may cause it to expand and build
even more than the original conflict itself was worth. In this case, Alfred’s
avoidance to his and Bruce’s conflict starts with Bruce being frustrated and
questioning Alfred’s actions. Because the conflict is never discussed, eventually
Bruce become angry with Alfred, and even though it start with some trust
issues, Bruce now gets mad at Alfred’s present and that he does not deal with
any situation and possibly accuses him of being a coward. Alfred’s intentions
may be to avoid the conflict until it goes away, but because the conflict
actually builds without discussion, it is doing the complete opposite of
Alfred’s goal.
Another
issue that may occur is the avoidance/criticize loop. So being that Alfred has
chose to avoid the trust issues him and Bruce are experiencing and because it
is starting to heat up because of the avoidance, it could enter this loop.
Someone may approach Alfred and ask if he has talked to Bruce yet, to which his
response is, “No. Why would I? He is a selfish jerk who only cares about his
own secrets and no one else’s.” The retort to that might be something about if
he’s ever tried to share his secrets or explain how hurt he is to Bruce. Alfred
would then claim that its not worth it because it would obviously not go
anywhere since Bruce is always busy doing his job and is gone all hours of the
day. The constant excuses that Alfred gives is him feeding into the avoidance
style and an excuse of why he does not need to address it.
Alfred
and Bruce have been excellent examples of what would happen if Alfred chose to
use the avoidance style of conflict in their relationship. Because these
examples prove that avoidance is not a necessarily beneficial technique, one
needs to know what a helpful way to approach conflict is. Integration, a way to
combine one person’s goals with another’s goals in a conflict, would be the
best way to move forward in a conflict. In this case, integration would allow
for Alfred to sit down with Bruce and discuss what the real issues are and what
they both want to achieve at the end of this conflict. This would allow for
both voices to be heard as well as a new outcome to fix the issues and restore
the friendship back to normal.
Obviously,
this may be hard for Alfred or others like Alfred who normally choose to avoid
conflict. Confrontation is not easy in any way, however, using a style like
integration allows for every person in the conflict to have a voice and have
their goals seem as important as the other person’s goals. It also might be
difficult to not be standoffish is one of the persons have fallen into the
avoidance/conflict loop, but with the ability to share each other’s thoughts
and feelings, it allows for a potentially better outcome.
Avoidance
can have some negative outcomes, which could lead in the ultimate failure of a
friendship or relationship. Because of this, the substitution of integration in
avoidance’s place will allow for everyone’s to feel important and for a better-compiled
and more fair outcome to occur.
Hocker, J., & Wilmot, W. (2011). Conflict Style. In Interpersonal Conflict(9th ed., pp. 151-166). New York, New York: The McGraw Hill Companies.